Information For PTES Accounts

PAYMENT INFORMATION 

Thank you for choosing Pioneer Abstract and Title Co of Alamogordo, Inc. to service your account. The following information outlines the payment methods available, important account policies, and contact information to help ensure your account remains in good standing. 

In-Person Payments 

Payments may be made in-person using Cash, Check, Cashier’s Check, or Money Order. 

Please make all checks and money orders payable to: Pioneer Abstract and Title. 

Our office is open Monday-Friday from 8am-5pm. We are closed on all Federal Holidays. For your convenience, a secure drop box is located on the south side of our building near the west entrance. Please do not place cash in the drop box. 

Please Note: We cannot accept post-dated checks. Any post-dated checks received will be returned. 

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Payments by Mail 

Please mail a Check, Cashier’s Check or Money Order, made payable to Pioneer Abstract and Title, to: 

Pioneer Abstract and Title 
P.O. Box 249 
Alamogordo, NM 88311 

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Online & ACH Payments 

Payments may be made online by creating an online account at https://edsnotepro.com/MyNote. This requires your full 14-digit account number. 

You may also set up recurring ACH payments by completing our Debit Authorization Form. 

Please Note: Payments may take 1-3 business days to process. A $3.50 processing fee applies to each payment. Prepaid payment accounts (including CashApp and Chime) are not accepted. 

Wire Transfers 

Wire payments are accepted and will be posted upon receipt. 

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PAYMENT PROCESSING 

Payments received before 2:30 p.m. will be credited on the same business day. 

Payments received after 2:30 p.m. will be credited on the following business day. 

Please note your payment due date and grace periods over weekends and holidays and plan accordingly to avoid late payments! 

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ANNUAL TAX DOCUMENTS 

Each year, you will receive either a Form 1098 or Form 1099, which includes a summary of your payment history for tax reporting purposes. 

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GENERAL ACCOUNT INFORMATION & POLICIES  

Account Information

Please keep your contact information current! Notify us promptly of any changes to your mailing address, phone number or email address. Keeping your information current allows us to communicate important account updates without delay. 

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Taxes and Insurance Escrow 

If your account includes escrow for property taxes and insurance: 
Notify us immediately of any change to your insurance carrier or premium and provide us with copies of any notices received from the assessor. 
Because tax and insurance costs change over time, your escrow impound requirements may also change. We will never increase your payment without your authorization. Whenever possible, we will first contact you by email with supporting documentation to keep you advised of your account status, and work with you to avoid any shortages before payments become due. We will continue to remain in contact with you to ensure your account remains in good standing. 

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Returned Payments 

If a payment is returned for any reason, your account will be placed on Cash Only Status. This means that we will be unable to accept online or ACH payments or personal checks. All future payments must be made by Cash, Cashier’s Check, Money Order, or Wire Transfer. You may mail us your Cashier’s Check or Money Order. 

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Paying Off Your Account 

When you are ready to pay off your account, please be aware that additional fees apply, including a Closeout Fee, Recording Fee, and Buyers Fees. This is in addition to your payoff amount. 
After payoff funds have been received and released, please allow up to five (5) business days for your deed to be returned. We will ask you at the time of payoff if you would prefer to pick up the deed from our office or have us mail it to you.  

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Holiday Hours 

Our office is closed on all federal holidays and may have additional holiday closing ours at the discretion of management. Please call our office to confirm the hours of operation. Office closings are also listed on our website, Google Business, and Facebook pages. 

Payment obligations are not extended due to weekends or holidays. Customers are responsible for submitting payments in advance to ensure they are not late.
Please plan accordingly.

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We’re Here to Help! 

If you have any questions or need assistance with your account, please contact us!